Terms of Use and Points Programme Rules

xBarkod Terms of Use and Points Programme Rules

These terms govern the use of the xBarkod mobile application provided by xBarkod Teknoloji A.Ş. ("xBarkod").

1. Service Description

With the xBarkod mobile app you can scan the QR code on a product and enter its PIN to verify whether the product is genuine. If the manufacturer has allocated points, you earn points for the verification and can convert them into coupons from the in-app catalogue.

2. Account and Security

• You are responsible for your account credentials (password, OTP code).
• You must notify us immediately if you suspect unauthorized use.
• xBarkod may suspend accounts with suspicious activity.
• You must not share your account with others.

3. About the Verification Result

The verification result is produced based on the scanned QR/PIN data, records stored on the platform, and security checks, relying on information uploaded by the manufacturer. These terms do not exclude xBarkod's liability arising from its own fault that cannot be limited under applicable law, nor the consumer's mandatory rights.

4. Prohibited Uses

• System abuse, hacking attempts, or mass scanning with automated bots
• Unauthorized access to other accounts
• Fraudulent or misleading verification attempts
• Reverse engineering or copying the application

The xBarkod brand, logo, application, and content belong to xBarkod Teknoloji A.Ş.

5. Points Programme Rules

• 5.1 Earning: Points are earned only for valid, first-time product verifications where the manufacturer has allocated points.
• 5.2 Confirmation: Earned points become spendable after security and duplicate-use checks are completed.
• 5.3 Pending points: Points from transactions under review cannot be used until the review is complete.
• 5.4 Validity: No expiry date applies to your points. Any future change to this rule will be announced in advance.
• 5.5 No cash value: Points are not money; they cannot be converted to cash and provide no interest or similar gain.
• 5.6 Non-transferable: Points cannot be transferred, sold, or merged between accounts.
• 5.7 Erroneous transactions: Points arising from erroneous, duplicate, automated, or abusive transactions may be cancelled.
• 5.8 Corrections: Points recorded incorrectly due to technical error may be corrected based on transaction records.
• 5.9 Converting to coupons: The required points and the coupon's main terms (expiry, per-person limit, where it is valid) are shown before the transaction is completed.
• 5.10 Coupon provider: The business providing the coupon, its scope of use and special terms are stated in the coupon details.
• 5.11 Finality: Once a valid and usable coupon code is delivered, the points spend cannot be cancelled.
• 5.12 Invalid coupon: If a delivered coupon code is invalid or unusable, upon your support request a new code is issued or the points you spent are refunded to your account.
• 5.13 Catalogue changes: Coupons and required point amounts may change prospectively; completed transactions are not altered.
• 5.14 Programme changes: Changes are announced in advance; confirmed points are not reduced retroactively except for security breaches or error corrections.
• 5.15 Suspension: Point usage may be temporarily suspended for suspicious activity; you will be informed and may object.
• 5.16 Account closure: When you delete your account, unused points are deleted and cannot be recovered. This is shown to you before you confirm deletion.

6. Deleting Your Account

You may delete your account at any time from within the app. Your data will then be deleted or anonymised in accordance with KVKK; records subject to statutory retention are kept for that period.

7. Amendments

xBarkod reserves the right to update these terms. For material changes you will be informed in-app and asked to accept the new version.

8. Governing Law

Turkish law applies to these terms. Mandatory provisions of consumer legislation apply regarding competent authorities, jurisdiction, monetary thresholds, and compulsory application procedures.

9. Contact

For questions: destek@xbarkod.com